Frequently Asked Questions
Everything you need to know about our heavy-duty solutions and services.
What is the standard shipping timeframe for Lawson Workhorse Group orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location and the weight of the equipment.
Do you offer bulk discounts for commercial accounts?
Yes, we provide competitive tiered pricing for fleet managers and industrial contractors. Please contact our sales team directly for a custom quote on high-volume orders.
What is your return policy for industrial equipment?
We offer a 30-day return policy on most unused items in their original packaging. Please note that heavy machinery and custom-ordered parts may be subject to a restocking fee.
Are your products covered by a manufacturer warranty?
Absolutely. All Lawson Workhorse Group products come with a minimum 12-month manufacturer warranty covering defects in materials and workmanship under normal use.
How can I track my shipment?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's portal to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer specialized financing options for qualified commercial purchases.